Food Online Ordering Systems, LLC (FOLOS)
The following terms describe the FOLOS platform at a high level. When you sign up, you will receive an Order Form and Subscriber Agreement that contain the complete legal terms governing your account.
FOLOS provides a branded, flat-fee online ordering platform. Subscribers receive a custom ordering site, integrated payment processing, and tools to manage menus, promotions, and customer data — without per-order commissions. We manage the technical infrastructure so you can focus on your restaurant operations.
FOLOS service agreements begin with an initial term of twenty-four (24) months from your activation date. After the initial term, your agreement automatically renews for successive one-year periods unless either party provides at least 30 days' written notice before the renewal date. There are no hidden fees or commission overrides — the flat monthly rate on your Order Form is what you pay.
All customer data — including names, phone numbers, order history, and preferences — captured through your FOLOS ordering system is owned entirely by you. We process this data solely to deliver your service and do not claim ownership, sell it, or use it for our own purposes.
FOLOS grants you a non-exclusive, non-transferable license to use the platform for your restaurant's operations. All software, design, and platform IP remain the property of Food Online Ordering Systems, LLC. You may not reverse engineer, reproduce, or create derivative works from the FOLOS platform.
We stand behind our platform. If the service is not performing as described, contact our support team and we will work to resolve the issue. Support is available by phone at (855) 747-3312 and through our support form.
Complete Legal Terms
Detailed terms regarding payment obligations, early termination, liability limitations, indemnification, and dispute resolution are outlined in your signed Order Form and Online Ordering License and Subscriber Agreement. If you are an existing subscriber and need a copy of your agreement, contact us and we'll provide one.
Effective Date: February 12, 2025 • Last Updated: February 12, 2025
This policy explains how Food Online Ordering Systems, LLC collects, uses, and protects your information — and what we will never do with it.
Our Core Commitment
We do not sell, rent, or share your personal information or your customers' data with any third party — ever. Your data is yours.
We do not use your data — or your customers' data — for advertising, profiling, or any purpose outside your FOLOS service.
You have the right to:
To exercise any of these rights, use our Data & Privacy Request form. We respond in accordance with applicable law.
We use cookies to remember your preferences and analyze site traffic. You can manage or disable cookies through your browser settings. Some features may not work correctly if cookies are disabled.
We do not sell, trade, rent, or transfer your Personally Identifiable Information — or your customers' order and contact data — to any outside party, data broker, or advertiser.
We work with a limited set of trusted service providers for payment processing, email delivery, and website analytics. Each is contractually restricted from using your data for any purpose other than providing services to us.
We use Google Analytics to understand how visitors use our website. It collects anonymized usage data through cookies. You can opt out via the Google Analytics Opt-out Browser Add-on or manage preferences at Google Ad Settings.
FOLOS serves businesses, not children. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have done so, please contact us and we will promptly delete the information.
In the unlikely event of a data breach affecting your personal information, we will notify you via email within 7 business days of discovery. We will also take immediate steps to contain and remediate the incident.
All commercial emails we send comply with the CAN-SPAM Act. We use accurate subject lines, include our physical business address, and honor opt-out requests within 10 business days. You may unsubscribe from marketing emails at any time.
We may update this policy from time to time. When we do, we will revise the "Last Updated" date above. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Food Online Ordering Systems, LLC (FOLOS)
Phone: (855) 747-3312
