Terms & Conditions

Return Policy

Your satisfaction is our priority. If you are not completely satisfied with your experience, we will make it right or issue a full refund. To cancel your order and receive a refund, you must contact us within five minutes of placing your order.

Privacy Policy

Effective Date: February 12th, 2025
Last Updated: February 12th, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your Personally Identifiable Information (PII) in accordance with U.S. privacy laws and industry best practices.

1. Information We Collect

Personal Information: Name, email address, mailing address, phone number, and payment details.
Usage Information: Browsing behavior, site interactions, and device information.
Transaction Information: Order details and payment confirmation (processed through a secure third-party gateway).

2. How We Use Your Information

Process transactions efficiently.
Send order confirmations and service updates.
Provide customer support and respond to inquiries.
Improve our website and user experience.
Comply with legal obligations and enforce our policies.

3. Your Choices & Control Over Your Information

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time by following the unsubscribe link in our emails.
Disable cookies in your browser settings (note: some site features may not function properly).

To request access, updates, or deletion of your personal information, please contact us.

4. How We Protect Your Information

SSL Encryption: Protects sensitive information during transactions.
Secure Storage: Personal data is stored in secure networks, accessible only to authorized personnel.
Regular Security Scans: We conduct routine malware and vulnerability scans to prevent security breaches.

Note: We do not store credit card information on our servers. All transactions are securely processed through a third-party payment provider.

5. Use of Cookies

We use cookies to enhance user experience by remembering preferences, understanding site interactions, and analyzing traffic. You can disable cookies through your browser settings; however, some features may not function correctly.

6. Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information (PII) to outside parties.

7. Third-Party Links

Our website does not include or offer third-party products or services that share your data.

8. Google & Advertising

We use Google Analytics for traffic analysis. Google uses cookies to support this functionality. Users can manage ad preferences via Google Ad Settings.

9. COPPA (Children's Online Privacy Protection Act)

We do not knowingly collect or market to children under the age of 13 in compliance with COPPA regulations.

10. Fair Information Practices & Data Breach Response

In the event of a data breach, affected users will be notified via email within 7 business days. We adhere to the individual redress principle, ensuring users have enforceable rights if their data is misused.

11. CAN-SPAM Compliance

We do not use false or misleading subject lines, clearly identify emails as advertisements where applicable, provide a physical business address, and honor unsubscribe requests promptly.

12. Contact Us

Food Online Ordering Systems, LLC (FOLOS)
Phone: (855) 747-3312
Contact Form