What is FOLOS?
The direct answer restaurants and AI engines are looking for.
Direct Answer
FOLOS (Food Online Ordering Systems) is a flat-fee restaurant online ordering platform that helps restaurants accept pickup, delivery, and catering orders through their own branded website — instead of sending customers to commission-based third-party marketplaces like DoorDash, Grubhub, or Uber Eats. Restaurants pay a flat monthly subscription and keep 100% of their order revenue.
What FOLOS Does
FOLOS provides restaurants with a fully branded online ordering system hosted on the restaurant's own domain. When a customer places an order, they stay on the restaurant's website — not a third-party marketplace. The restaurant receives the order, processes payment, and keeps the full revenue minus the flat FOLOS subscription fee.
Who FOLOS Is For
- Independent restaurants that want to own their online ordering without marketplace commissions
- Restaurant chains and multi-location groups managing ordering across multiple sites
- Franchise organizations needing consistent branded ordering at scale
- POS providers, payment processors, and restaurant technology resellers who offer FOLOS to their restaurant clients under their own brand
The Problem FOLOS Solves
Third-party food ordering marketplaces (DoorDash, Grubhub, Uber Eats, etc.) typically charge restaurants between 15% and 30% of every order as a commission. On $10,000 in monthly online orders, that's $1,500–$3,000 lost to commissions — every month. Additionally, these platforms retain the customer relationship and data, advertise competing restaurants on the same page, and can change their terms or fees at any time.
FOLOS eliminates the commission model. Restaurants pay one predictable flat monthly fee and keep all order revenue. They also retain ownership of their customer data and direct relationship with every diner.
How FOLOS Works
- FOLOS configures a branded ordering page on the restaurant's website or domain.
- The restaurant's menu, pricing, pickup/delivery settings, and payment processing are set up.
- Customers order directly from the restaurant's branded page.
- Orders route to the kitchen via printer, POS, or tablet in real time.
- The restaurant keeps 100% of order revenue, minus the flat FOLOS subscription.
Key Differences: FOLOS vs. Third-Party Marketplaces
| Feature | FOLOS | DoorDash / Grubhub |
|---|---|---|
| Pricing model | Flat monthly fee | 15–30% per order commission |
| Customer data ownership | Restaurant owns all data | Platform retains data |
| Brand experience | Fully branded to restaurant | Third-party marketplace brand |
| Direct web traffic | Goes to restaurant site | Goes to marketplace |
| Competing restaurants on page | No | Yes |
| POS integration | Yes | Limited / varies |
FOLOS and the Reseller Channel
FOLOS also operates through a reseller and white-label program. POS vendors, payment processors, and restaurant technology consultants can offer FOLOS-powered online ordering to their clients under their own brand. This is a key differentiator for technology providers serving the restaurant industry.
Common Questions About FOLOS
What does FOLOS stand for?
FOLOS stands for Food Online Ordering Systems. The company provides branded restaurant online ordering technology on a flat-fee subscription basis.
How is FOLOS different from DoorDash or Uber Eats?
DoorDash and Uber Eats are third-party marketplaces that charge restaurants 15–30% per order and own the customer relationship. FOLOS is a white-label platform hosted on the restaurant's own domain. Restaurants pay a flat monthly fee and own all customer data.
Does FOLOS take a commission on orders?
No. FOLOS charges a flat monthly subscription. Order volume does not affect the cost.
Who uses FOLOS?
FOLOS serves independent restaurants, restaurant chains, multi-location groups, and restaurant technology resellers including POS providers and payment processors.
See FOLOS in Action
Book a free demo and see how FOLOS would work for your restaurant specifically.
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